Privacy Policy

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Fri: 9am – 3pm

Who we are

Our website address is: https://alphamindcounselingcenters.com.

Privacy Policy

Type of information collected:  Name, address, email address, phone number, and therapeutic and insurance information.

How the information is collected:  Forms on our website and through our secure client portal.

Purpose of Data Collection: The purpose of collecting data is to provide for smooth communication with our clients and to facilitate billing through insurance companies.  

Data Sharing:  SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances. If you request a password reset, your IP address will be included in the reset email.

User Rights:  Clients have the right to access, update or delete their own personal information, 

SMS Terms & Conditions

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from AlphaMind Counseling Centers, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers
  • Messages to facilitate scheduling

Example: “Hello, this is a friendly reminder of your upcoming appointment with AlphaMind Counseling on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments and future scheduling.
Example:
“Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method: Opt-In Method: Clients will Opt-In for SMS messaging from AlphaMind Counseling Services through intake forms on our website located at www.AlphaMindCounselingCenters.com. This agreement for SMS will not be shared with third parties for marketing purposes.“SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.”

Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit Privacy Policy – AlphaMind Counseling Centers to view our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

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